Where on-site do I redeem my promo code?
Depending on the promo code or offer you’ve chosen, you can either enter the code at checkout, or the discount may already be applied automatically to the sale item.
What other ways can I save at Jumbo Pets?
- Online offers: The Jumbo Pets website has a whole section dedicated to offers, which you can browse to find savings on items for your cat, dog or other pets.
- Free delivery: Place an order over $99 and you’ll save on delivery costs to most metro and major regional addresses.
- Auto delivery: If you’re planning to regularly buy pet food or other products from JumboPets, the auto delivery option can help you save time and money, because it automatically adjusts the payment value if one of the items in the delivery goes on sale.
How often does Jumbo Pets have sales?
Jumbo Pets is known to participate in major sale events such as Black Friday and Boxing Day. During these sale events, you can expect serious savings across a wide range of pet care, food, and accessories.
However, it doesn’t only end at major sale events for Jumbo Pets. The retailer also loves to treat its loyal customers to sales throughout the year. We regularly check for the latest deals and update this page, so you could simply bookmark it and check here when you want to find out what deals are available.
How do we find the best Jumbo Pets deals?
We monitor the Jumbo Pets website, newsletters, social media, and other channels to ensure we have the most up-to-date promotions, deals, and discount codes for you to take advantage of. After all, we love a good discount code or sale as much as the next person.
Shipping, payments and returns
Does Jumbo Pets offer free shipping?
Free shipping is available for most metro and major regional areas in Australia (with spending minimums). For example, if you live in Sydney (2000), you can enjoy free delivery when you spend over $99. Otherwise, a flat rate of $6.95 will be added to orders under $99.
If you’re ordering medications for your pet, all medications that fit into a regular envelope will be shipped for free—however, there is no tracking or insurance on these orders.
To check if your postcode qualifies for free delivery, click here.
How long does shipping take?
Orders placed before 12pm on a weekday will be dispatched on the same day (as long as the item is in stock). If the order is placed after 12pm, it will be dispatched the following day.
Shipping estimates are different for each state, metro, and regional areas.
- For NSW, it will take 1-2 business days for metro areas, and 2-5 business days for regional areas.
- For VIC it will take 1-3 business days for metro areas and 2-5 business days for regional areas.
- For QLD it will take 1-3 business days for metro areas, and 2-5 business days for regional areas.
For shipping estimates for other states, click here.
Does Jumbo Pets offer free returns?
No. While you can return items if they aren’t used, you will need to pay for shipping. Jumbo Pets returns policy states that you will receive a full refund under specific conditions. However, a full refund does not include shipping costs. For more information about Jumbo Pets’ returns policy, see here.
Does Jumbo Pets offer click-and-collect?
Yes. Pick-up is available from Jumbo Pets in Campbelltown, NSW. Please note that this is solely a click-and-collect service, and you must pay for your order online. Simply select ‘pick up’ as the shipping option.
Pick-up hours are Monday through Friday, 8am to 4pm.
Why we love shopping at Jumbo Pets online
When it comes to taking care of our furry friends, efficiency is key. After all, no one wants to chase their tail day in and day out. That’s why shopping for everything your pet needs online at Jumbo Pets is our preferred method – as opposed to walking into a brick-and-mortar pet store.
Further, Jumbo Pets has a handy Auto Delivery service, perfect for all your everyday pet essentials like pet food and treats. You can set these items to be delivered every month (or however often you need) to ensure you never run out of your pets’ favourites.